Selling pre-loved designer and ethical fashion brands. Fighting human trafficking with fashion.

FAQs

Explain the condition of the clothes?

NEW: donated to us never been worn either by the shop or by an owner who never wore the item.

Mint: An item is as perfect and pristine as when it was originally made and shows no sign of wear

Excellent: An item shows only the slightest signs of wear.

Very Good: An item shows typical signs of wear due to occasional use.

Good: An item is considered wearable but has some surface flaws (staining or soiling, for example).

worn: An item is wearable but cannot be returned to excellent condition even if repairs are made.

Low Level Maintenance: an item has had small repairs such as the sewing up of a hem or re-sewing on a button


Where do the House of Beth collections clothes come from?

The clothes belonging to House of Beth collections are donated from individuals or shops. 


Are the brands we work with ethical?

We work on an understanding of transparency of our designers' manufacturing process. We know that our designers are working to make their collections as ethical as possible, many already use internationally recognised eco, fair trade and organic fabrics and fair trade processes or are striving to get official recognition.


Customer Service

please email info@houseofbeth.com with any enquiries 


Packaging

All our packaging is either FSC recycled or recyclable.


How soon can I get my order?
Delivery:
We try to dispatch all orders within 24 - 48 hours of the working week. 

All our items are dispatched first class which takes approximately 1-3 days to arrive within the UK. When shipping to outside the UK the delivery may take 7 - 10 working days unless ordered with special delivery. If you would like the item sooner please email info@houseofbeth.com with the details and we will accommodate your order.


Payment

Payment can be made securely online by PayPal.

PayPal enables you to send payments quickly and securely online using a credit card or bank account.

Before you can send a payment using PayPal, you need to have a PayPal account.  You can sign up at www.paypal.co.uk/uk

All prices are in pounds sterling (GBP) for UK Customers, in Euros for European Customers and in U. S Dollars for International Customers.

Shipping & Delivery

We can deliver to the following countries:

Europe

United Kingdom: Including Northern Ireland, Isle of Man, Isle of Wight, Channel Islands.